Jo Smith is an experienced professional in customer success and account management, currently serving as a Customer Success Manager for Media at Shutterstock since January 2025. Prior to this role, Jo worked as an Account Development Manager for News, Sport & Entertainment at Alamy from November 2020 to February 2025. Jo's career also includes a position as Head of Account Management at PA Images from October 2014 to November 2020 and Team Leader at Press Association from October 2013 to October 2014. Jo holds a Bachelor of Arts in Television and Radio Production from the University of Sunderland (2001-2003) and an Intermediate Certificate in Human Resource Management from Avado (2018-2019).
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