Rizwan Rizvi currently serves as the Team Lead for Customer Solution Consultants at Northstar Technologies, Inc. since January 2020, where responsibilities include leading a team of Customer Success Managers to enhance customer satisfaction within the club management industry. Previous roles at Northstar include Senior Customer Solutions Consultant and Customer Solution Consultant, focusing on maximizing client utilization of the ERP software's diverse modules in sales, operations, and finance. Prior experience includes positions as Inbound Customer Service Representative at IBEX, where responsibilities centered around customer satisfaction for FuboTV, and Sales Specialist and Assistant Kitchen Manager at TGI Fridays. Rizwan holds a Bachelor's degree in Physics from Karachi University, completed in June 2021.
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