Fernando Costa

Fernando Costa has a diverse and extensive work experience. Fernando is currently working as the Head of Project Management Office at SIBS since January 2018. In this role, they support a diverse client portfolio and engages with senior stakeholders while driving project delivery. Fernando also leads the transformation process towards digital and improves the consistency and efficiency of project delivery.

Prior to their current role, Fernando was the Founding Partner of ICEclick, a successful Business Consulting and Outsourcing Services company. Fernando established and grew the company from the ground up, built a strong client portfolio, and achieved year-on-year revenue growth.

Before that, they worked as a Senior Consultant for himself, providing key leadership and strategic direction across a diverse range of complex programs and projects with a budget above €1M. Fernando successfully managed projects in areas such as BPO for Credit Card services, Fraud Services, New ATM services, and Mobile Payment Apps.

Fernando also has experience working at Xerox as a Global Account Manager, responsible for sales, marketing, and business development functions. Fernando oversaw new services rollout, key account management, P&L management, and developed commercial cost and pricing models for large business outsourcing deals.

Furthermore, they worked at Oracle as the Sales Manager for Consulting Services, where they headed the sales and business development functions and implemented Oracle CRM selling processes.

Additionally, Fernando has experience working at Capgemini as a Manager in Outsourcing Services, where they had full accountability for consulting and business development functions and successfully managed costing, pricing, and project start-up phases.

Fernando also worked at Portugal Telecom as a Contract Manager in Outsourcing and at Capgemini as a Program Manager.

Overall, Fernando Costa has demonstrated strong leadership, strategic thinking, and expertise in project management, business development, and outsourcing services throughout their career.

Fernando Costa's education history includes a BSC degree in Applied Maths from Universidade Autónoma de Lisboa, completed between 1989 and 1996. Additionally, they pursued an Advanced Management program at Universidade Católica Portuguesa from 1999 to 2000, focusing on management principles, financial management, people management, and concepts & project management. In 2009, Fernando Costa attended Universidade Nova de Lisboa for the Advanced Management program, with a curriculum covering various subjects such as business administration, management, marketing, financials, and general studies.