Luis Augusto has a diverse range of work experience in the IT field. Luis is currently the Team Leader of IT Support at SIBS, where they manage a team of five individuals and handles various system administration tasks such as Windows Server management, Active Directory, and support in a Microsoft environment. Prior to this role, Luis worked as a System Administrator and Senior Helpdesk Technician at SIBS Forward Payment Solutions. Luis also has experience as an IT Technician at PHC Software, where they performed system administration and helpdesk support tasks. In addition, Luis worked as a System Administrator at Claranet Portugal and ISS Facility Services, where they handled tasks such as security administration, helpdesk support, and participated in various projects. Luis also has experience as an IT Manager at Higifarma SGPS, where they managed IT for two companies, led a SAP R/3 implementation project, and handled helpdesk support tasks. Before that, they worked as a Senior IT Technician at Prologica and as an IT Technician at Geraldes Barba, Lda and Grida Recursos Informáticos. Overall, Luis Augusto's work experience spans various IT roles, showcasing their expertise in system administration, helpdesk support, project management, and team leadership.
Luis Augusto attended Escola Secundária Cacilhas Tejo, where they completed high school and specialized in Informática. Luis obtained various certifications throughout their career, including Administering Microsoft SQL Server 2012 Jump Start, Windows Server 2012 R2 - Server Networking, Certificação Software PHC Advanced CS, Windows Server 2012 R2: Active Directory Enhancements, Networking Fundamentals, Windows Server 2012: Management & Automation, Windows Server Administration Fundamentals, Certified Professional Instructor, Microsoft Certified Professional Windows 2000, and Microsoft Certified Professional (Administrating Windows NT 4.0). The obtained dates for these certifications range from 2001 to 2016.
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