Sandra Afonso

Customer Service Director at SIBS

Sandra Afonso has a diverse work experience spanning over several industries and roles. Sandra currently serves as the Customer Service Director at SIBS, a position they have held since April 2019. Prior to this, Sandra worked at Portugal Telecom as the OE Sales Support Director starting from January 2012. Sandra also has experience as a Sales Support Manager at PT PRO from 2008 to 2009 and as the Head of Customer Care Services at PROSHARE from 2007 to 2008. Sandra's earlier roles include Customer Care Manager and Churn & Collection Manager at PT PRO from 2003 to 2007. Before that, they worked at Marconi as the Headquarter Marketing Manager from 1998 to 2003, the Market Manager for Portuguese Communities from 1996 to 1998, and as a Strategic Planning Analyst from 1993 to 1996. Additionally, Sandra worked as a Finance Teacher at IPAM - THE MARKETING SCHOOL from 1992 to 1993.

Sandra Afonso obtained their Licentiate degree in Management and Finance from ISCTE, a school they attended from 1987 to 1992. Sandra also completed an Executives Program at Universidade Nova de Lisboa, although the timeframe for this program is unspecified.

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Timeline

  • Customer Service Director

    April, 2019 - present