Bev Dockter is an experienced leader in customer care and operations, currently serving as the Director of Customer Care at SICK, Inc. since September 2015, where Bev manages both Commercial and Technical teams. Previous roles include Manager of Sales Services at MGK, where Bev oversaw global customer service and pricing strategies, and Technical Services Manager Consultant at CompuCom, focusing on team development and software support initiatives. With a strong educational background that includes a B.S. in Management from Metropolitan State University and a Mini-Masters in Project Management from the University of St. Thomas, Bev also holds certifications including Six Sigma Yellow Belt for Call Centers. Additional experience spans various managerial positions in real estate, customer operations, and sales support, showcasing a comprehensive skill set in strategic planning, team leadership, and customer experience enhancement.
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