Dimi Silva is an experienced professional with a diverse background in customer experience and product design, currently serving at Sicredi since September 2019 in multiple roles including Customer Experience and Product Designer. Silva also contributes to the ODABÁ Associação de Afroempreendedorismo as a member of the Board of Innovation and Technological Expansion and is involved with PretUX, a community dedicated to supporting Black UX professionals. Previous experience includes a role as Community Manager at Doorbell Ventures, where tasks included UX analysis and customer service, and various positions in administrative and customer service functions across companies such as SINPRO/RS, Lojas Riachuelo, Previsul Seguradora, and C&A. Dimi Silva is pursuing multiple advanced degrees in psychology, consumer experience, sociology, and UX design from esteemed institutions.
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