Sumit Karna is an experienced quality analyst currently working at PTW since July 2019, where the roles include Senior Quality Analyst and Quality Analyst, as well as previous experience as a Technical Support Representative. Prior to PTW, Sumit held the position of Training Coordinator at Appmajix Technologies from March 2019 to June 2019, assisting with sales and organizing training sessions. Between January 2017 and December 2018, Sumit worked as a Customer Care Executive at QCONNECT SOLUTIONS LIMITED, managing escalation calls and training new hires. The career began as a Customer Care Executive at Tata Business Services & Support Limited from August 2015 to May 2016, focusing on customer support. Sumit earned a Bachelor of Computer Applications in Computer Science from Osmania University, Hyderabad, between May 2020 and June 2023.
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