Andrew Bergstrom

Andrew Bergstrom is an experienced IT Helpdesk Specialist currently working at Side since January 2022, where significant contributions include automating macOS updates and device maintenance using bash scripts and JAMF. With a foundational internship through YearUp, Andrew developed skills in automating MacBook setups, configuring Okta integrations, and improving the internal website for user accessibility. Previous roles at Nob Hill Foods Inc. and Lucky's Supermarket focused on customer service, where Andrew achieved high customer satisfaction rates and effectively resolved numerous inquiries. Educational qualifications include a High School Diploma from Alhambra Senior High School, and participation in Year Up United, enhancing professional readiness in the tech field.