Hao (Ray) Su currently serves as a Technical Services Engineer at Side, having held multiple roles including Website Services Engineer and Technical Services Specialist since November 2020. Prior work experience includes a tenure at DialSource from October 2015 to November 2020, where Hao acted as a Solutions Engineer, Customer Success Manager, and Solution Architect, focusing on SaaS platform support and customer satisfaction across various CRM systems. Additional roles include Operations Manager at iSnap, Customer Service Representative at Verizon Wireless, and Vendor/Brand Account Representative at MarketSource Inc. Hao holds a Bachelor's Degree in History from the University of California, Berkeley, and a Certificate in Accounting from Sacramento City College.
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