Raffaella Troìa

Salesforce Marketing Cloud Analyst at Sidea

Raffaella Troìa's work experience includes various roles in different companies. Starting in 2016, they worked as an Accountant at Commercial officer Fracchiolla for a few months. In 2017, they served as a Teleselling outbound representative at UPGRADE TLK S.R.L., where they managed outgoing calls and promoted services using the company CRM. In 2019, they briefly worked at DialogoDiretto srl, a face-to-face fundraising agency with direct marketing expertise. In 2021, they worked as a Contabile at Studio Commercialista Dott. Leonetti Nicola for several months. Most recently, they became a Salesforce Marketing Cloud Analyst at Sidea Group in December 2021.

Raffaella Troìa received their Bachelor's Degree in Economics from Università degli Studi di Bari from the years 2015-2019, with a focus on Economics and Business. In 2020, they obtained a postgraduate degree in Self Branding specializing in Web Marketing & Social Media from Vistula University. Additionally, they hold several certifications, including Marketing Cloud Administrator obtained in November 2022, and certifications in e-HR Management & Digital KPI, e-Tourism Contabilità e finanza turistica, Introduction to e-Banking & Finance, and Introduzione a Web Marketing & Social Media, all obtained in May 2020 from various institutions such as Master Europei and Master Eur.

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