Jose Gonzalez has held two customer service roles in their work experience. Jose started their career with Trader Joe's in 2018, where they served as a Customer Service Associate. In this role, they provided excellent client service and processed daily transactions worth up to $1000 while ensuring accuracy. Jose also collaborated with management and staff to achieve sales goals. In 2023, they joined Mars as a Customer Service Specialist. Here, they focused on promptly addressing and resolving customer inquiries, concerns, and complaints. Jose demonstrated strong communication skills by effectively explaining products, policies, and procedures to customers. Jose maintained a high level of professionalism and courtesy during customer interactions, ensuring a positive experience.
Jose Gonzalez earned an Associate's degree in Information Technology from Borough of Manhattan Community College. The duration of their education history is not provided.
This person is not in the org chart
This person is not in any teams
This person is not in any offices