Melissa Chai currently serves as a Customer Success Manager and Enterprise Project & Account Manager at Telstra Health, managing enterprise accounts across Australia, New Zealand, and Hong Kong. With extensive experience in customer success and technical consulting roles at various organizations, including Sidekicker, Cisco, and East Imperial, Melissa has a proven track record in project management, stakeholder engagement, and contract negotiation. Educational qualifications include a Bachelor of Commerce and Bachelor of Arts from the University of Auckland and completion of several specialized programs, such as the Tech Talent Program with Microsoft. Additionally, Melissa has been actively involved in mentoring through the Startmate initiative and has received recognition for exceptional customer service throughout her career.
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