Maged Makram is an experienced professional in the field of customer training and technical support within the machinery industry. Since August 2012, Maged has served as a Customer Training Project Manager at Sidel, overseeing training processes for sales and management across Africa, Oceana, and Asia, ensuring effectiveness and quality. Prior roles include Senior Technical Trainer at Sidel, Customer Service Support Manager at SAS Egypt, and Senior Field Service Engineer at SAS (Sidel_Egypte). Maged began a career as a Service Engineer at SIDHOM Printing Solutions from 2000 to 2003. Maged holds a Bachelor's Degree in Electrical and Electronic Engineering from Cairo University, earned between 1994 and 2000.
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