SH

Simon He

Service Account Manager

Simon Simon is a seasoned professional with extensive experience in service management within the machinery sector. Currently serving as a Service Account Manager and Maintenance Solution Manager at Sidel since September 2016, Simon is responsible for preparing maintenance offers, managing maintenance projects under the PMP process, and fostering customer relationships for maintenance solutions. Prior to this role, Simon held positions at Sidel Machinery (Beijing) Co., Ltd., including Service Support Manager and Customer Service Manager, where duties encompassed customer support, service sales, and ensuring customer satisfaction. Simon began his career as a Production Manager at Tinghsin Group, leading a team and specializing in key machinery technology. Simon holds a Bachelor's Degree in Bioengineering from China Three Gorges University.

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