Jake Harrison

Head of Customer Success

Jake Harrison is an experienced executive in retail operations and education, with a notable background in managing large-scale retail sites at ALDI Stores Australia and Aldi UK. In the role of Executive Manager at ALDI Stores Australia, Jake directed operations for multiple retail locations, achieving significant outcomes such as reducing turnover by 11% and increasing revenue by 24%. Previous roles at Aldi UK included Area Manager, where a 12% sales growth was accomplished through strategic initiatives. Additionally, Jake has a solid foundation in education as a Mathematics Teacher through the Teach First Leadership Development Programme, where outstanding academic results were delivered. Jake also holds a Certificate in Business Strategy from Harvard Business School Online and has worked in customer success roles at Sideways 6, helping organizations leverage employee ideas for commercial growth.

Location

Manchester, United Kingdom

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