Sylvain Lagasse

Non Executive Board Member at SIDEXA

Sylvain Lagasse is currently a Non Executive Board Member at SIDEXA since November 2023. With extensive experience at Allianz France since February 1999, Sylvain holds the position of Head of Providers, Claims Solutions and Transformation in the Motor Claim Department, managing a substantial volume of motor claims, including 250,000 assessments and 180,000 glass claims annually. Sylvain's expertise covers generalist and specialized claims solutions, along with innovative transformation initiatives utilizing RPA, AI, and agile methodologies aimed at enhancing customer excellence. Previous roles at Allianz include responsibilities in operational support and various project management positions in both automotive claims and the IT domain. Sylvain began a career in programming and analysis roles at ERG-IMC and Sitinfo prior to joining Allianz. Educational qualifications include a DUT in Management Computer Science from IUT d'Orsay, a BTS in Mechanical and Industrial Automation from Lycée Jean Perrin, and a Baccalauréat in Construction - Mechanics.

Location

Paris, France

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SIDEXA

For insurance claims markets the world over, the pressure is on to increase transparency, improve straight-through processing and provide world class customer service. Sidexa is the only provider actively driving claims solutions to meet this global demand. We focus on optimizing customer satisfaction and on improving claims process efficiency by tailoring global best practices to local markets. As a technology innovator, consulting and shared services provider, Sidexa improves performance and increases returns for our clients and their trading partners.


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Headquarters

Cachan, France

Employees

5,001-10,000

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