Valentin OROS is an experienced IT Service Management professional currently serving as a Service Manager at Siemens, focusing on enhancing service performance and ensuring effective ITIL processes. Previously, Valentin held various roles at Neotalent, including Associate Specialist in IT Service Management, where expertise in ITIL processes was leveraged to optimize service delivery. As a Service Owner at AXA Group Operations, responsibilities included building SLA and KPI dashboards in PowerBI for operational control. Valentin's extensive background includes significant positions at Fujitsu Global, managing service delivery and driving knowledge management, and internships in software development and educational projects. Academic qualifications include multiple master's degrees in educational technology and a degree in Computers and Information Technology from Universitatea „Politehnica” din Timișoara.
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