Benjamin Cooper

IT Support Engineer Lead at Siepe

Benjamin Cooper has a diverse work experience in the IT field. Benjamin most recently worked at Siepe as an IT Support Engineer Lead since February 2021. Prior to that, they held the position of IT Support Engineer 2 from March 2020 to February 2021 at the same company. Benjamin also worked as an IT Support Engineer at Siepe from March 2019 to March 2020, where they were responsible for providing onsite and remote support to approximately 40 financial services clients in the NYC tri-state area.

Before joining Siepe, Benjamin worked as an Assistant Network Administrator at Music Theatre International from April 2018 to October 2018. Benjamin was employed at AOL from November 2015 to November 2017, first as a Tech Support Engineer and then as part of the Millennial Media team. During their time at AOL, Benjamin played a significant role in the Millennial Media acquisition, managed IT self-help resources, and provided on-site support to remote offices.

Prior to AOL, Benjamin worked as an MIS Analyst at Millennial Media from January 2015 to November 2015. In this role, they independently supported the New York executive sales office, rebuilt the office network, and streamlined the onboarding/offboarding process. Benjamin started their career as an IT Analyst at Tag Worldwide from November 2013 to October 2014.

Overall, Benjamin's work experience showcases their expertise in IT support, network administration, and project management.

Benjamin Cooper attended Montana State University Billings from 2010 to 2013, where they studied English Language and Literature. Benjamin did not obtain a degree during this time. In February 2023, they obtained a certification in Amazon Web Services Cloud Practitioner from Amazon Web Services (AWS).

Links

Timeline

  • IT Support Engineer Lead

    February, 2021 - present

  • IT Support Engineer 2

    March, 2020

  • IT Support Engineer

    March, 2019

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