Paul Braswell

Paul Braswell's work experience includes:

- Information Technology Support Engineer at Siepe (2022-present): responsible for providing helpdesk support, onsite client support, and working on implementation projects. Also collaborates with senior leadership on technical expertise during client sales and business development.

- Corporate Support Engineer at M7 Services, LLC (2020-2022): provided IT support to executive-level personnel, assisted hospitality management personnel as a computer resource, and ensured compliance with ISMS requirements.

- Corporate Support Technician at TEKsystems (2019-2020): provided on-site and remote IT support, facilitated the transition from Windows 7 to 10 for legacy users, and assisted in the merger of IT assets for multiple corporations.

- Network Services Consultant at Norwich Networks (2018-2019): offered 24/7 network support to small to medium-sized businesses, configured/migrated Active Directory/exchange server infrastructure.

- IT Support Analyst at City of Austin (2017-2018): diagnosed and troubleshooted desktop/mobile devices, monitored Tivoli logs, and managed incident requests through completion using various tools.

- 25B Information Technology Specialist in the US Army (2009-2017): responsible for troubleshooting equipment and systems, operating and modifying systems using scripting languages/command line, and providing direct IT support to high-class military hospital personnel.

- IT Support Analyst at Professional Teleconcepts (2013-2017): provided technical support in person and remotely, managed user accounts across multiple platforms, and oversaw the company's Verizon enterprise account.

Paul Braswell attended the State University of New York College of Agriculture and Technology at Morrisville from 2012 to 2013. Paul obtained an Associate of Science (A.S.) degree in Computer and Information Systems Security/Information Assurance during this time. Paul then continued their education at Tompkins Cortland Community College from 2013 to 2014, where they earned another Associate of Science (AS) degree in the same field of study.