Kevin Jones

Kevin Jones is an experienced professional in customer support and technical operations, currently serving as the Director of Customer Support and Solutions at Sift since March 2024. Prior to this role, Kevin held the position of Director of Customer Support and Operations at Qualys from May 2022 to February 2024. Kevin's expertise in technical support was further demonstrated at N-able as Director Technical Support and Senior Technical Support Manager from April 2021 to May 2022. Previous experience includes a long tenure at SolarWinds MSP, where Kevin worked in several leadership roles including Senior Technical Support Manager, Technical Support Manager, and US Support Supervisor from December 2008 to April 2021. Kevin holds a degree in Network and Security Management from ECPI University.