Shailesh Jethva is a Customer Experience Manager at Sify Technologies Limited, where they focus on enhancing customer satisfaction and managing cross-functional teams. With previous experience as a Customer Service Manager at Vodafone Idea Limited and as a Senior Analyst at Tata Communications, Shailesh has developed strong negotiation skills and expertise in pricing activities for network services. Prior to this, they held various roles including Executive Officer at Birla Sun Life Insurance and Medical Coordinator at Apex Health Services. Shailesh completed a Bachelor of Commerce from Annamalai University and continues their education at Gurukul Educational Institutions.
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