Francois C.

Francois C. has a diverse work experience spanning various industries and roles. Francois started their career in 2012 with an internship in the Marketing department of Antec, where they provided support for marketing activities and handled translations. In 2013, they completed an internship in the Product and Service team of Dreamlines, where they assisted the head of the German customer service team.

From 2014 to 2019, Francois worked in different roles at Panna Cotta Voucher Group, Statista Global, and Hatraco GmbH, focusing on business development, online marketing, and e-commerce management.

In 2019, they joined iAdvize as a Customer Success Strategist, where they were responsible for setting up and monitoring conversational strategies for clients in the tourism and consumer electronics industries. Francois also played a project management role, helping clients optimize their communication flows and humanize their digital experience.

Currently, Francois works as a Senior Customer Success Manager at SightCall, a position they started in 2023. The summary showcases a progressive career journey that demonstrates their expertise in customer success management, project management, research, and e-commerce.

Francois C. began their education in 2010 at Technische Universität Dresden, where they pursued a Master's degree in History and German. Francois completed this program in 2011. Following that, from 2011 to 2013, they attended IAE Metz School of Management, where they obtained a Master's degree in Management Franco-Allemand.