Brandon Yee is a Technical Support Engineer at Sigma Computing since July 2023, where notable contributions include earning a Gold Stevie Award for exceptional customer service and developing tailored video walkthroughs to enhance user retention and satisfaction. Prior experience includes serving as a Technical Specialist at WhatsApp Inc. from June 2017 to January 2023, where advocacy efforts benefited over 1 billion users, and improvements to CRM programs introduced significant automation. Earlier roles involved leading community engagement as a Google Community Specialist at Akorbi, managing CRM and social media at Red Robot Labs Inc., and supporting customer service initiatives during an internship at Occidental Power. Brandon's foundational experience began as a Laboratory Assistant at NovaBay Pharmaceuticals. Brandon holds a Bachelor of Arts in Environmental Studies from the University of California, Santa Cruz, earned in 2012.
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