Fatos Berisha is an experienced professional in customer success and support, currently serving as a Customer Success Architect at Sigma since May 2025. Prior to this role, Fatos held the position of Director Customer Support at Nuqleous for a brief period in early 2025. Fatos has a substantial tenure at Shiloh Technologies, progressing through various roles from Technical Analyst - Team Lead to Director of Implementation over nearly eleven years. At Technesis, Fatos began as an Applications Engineer and was promoted to Senior Support Engineer, where responsibilities included mentoring and managing teams of engineers. Fatos' career commenced at the Academy of Art University in a Help Desk role, providing desktop support to users. Fatos holds a Bachelor of Arts degree in Computer Science, Mathematics, and Economics from Lyon College, earned between 1999 and 2003.
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