We are Sigma Connected, we are different.

Different is thousands of independent thinkers, connected and working together. Different is flexible, scalable, smart. Different listens so different learns; that’s why different understands. Different says ‘can do’ and then it does. Different is never settling for ‘good’ as good enough. Different is brave. Different is kind. Different is better.

We are not just another business process outsourcing provider. We are a people company, built on the power of human connections. Whether that’s with our employees, our clients, our clients’ customers or our wider communities, to us every connection is important. Because better connections mean better outcomes for all.

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Consulting

Outsourcing

Sigma Connected Group

Sigma Connected Group's headquarters in Birmingham, United Kingdom

This department oversees the planning, coordination, and execution of operational activities to ensure efficiency and effectiveness across the organization.

Operations Management

The Operations and Service Delivery team at Sigma Connected Group is responsible for ensuring seamless execution of client services and optimizing operational processes. This team coordinates between various departments to enhance customer experience, maintain service quality, and drive efficiency, all while fostering strong relationships with clients and stakeholders. Through strategic management and continuous improvement initiatives, they aim to deliver exceptional outcomes that align with the company’s commitment to connection and excellence.

Operations and Service Delivery

This department focuses on enhancing employee skills and managing training programs to support workforce growth.

Training and Development

This department focuses on overseeing the delivery of services to ensure they meet performance and quality standards.

Service Delivery

This department assists customers with inquiries, issues, and service-related requests.

Customer Support

The Information Technology team at Sigma Connected Group is dedicated to building and maintaining a robust and secure IT infrastructure that supports the company's innovative approach to business process outsourcing. Comprising skilled professionals such as network engineers and service managers, the team ensures seamless connectivity, effective IT service delivery, and proactive security measures. By fostering technological excellence and collaboration, they empower the organization to enhance connections and drive better outcomes for employees, clients, and communities.

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Other teams

Operations and Service Delivery

Training and Development

Service Delivery

Customer Support

Information Technology