Cherrelle Scott possesses extensive experience in technical support and customer service across several companies. Currently serving as a Technical Support Technician Advanced at SignalWire since November 2019, Cherrelle previously held positions such as Technical Support Engineer at 3D Systems Corporation and Technical Assistance Engineer II at Bandwidth.com. Responsibilities have encompassed providing in-depth product support, troubleshooting complex issues, and developing Standard Operating Procedures. With foundational experience as a Customer Solutions Analyst and Customer Care Advocate, Cherrelle has demonstrated a strong aptitude for communication, problem-solving, and enhancing customer satisfaction throughout various customer support channels. Education credentials include a degree from the University of North Carolina at Chapel Hill.
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