Matt Rhoads is an experienced customer support professional, currently serving as the Director of Customer Support and Head of Global Customer Support at Signifyd since October 2015. In this role, Matt is responsible for creating exceptional customer experiences and managing teams of customer service professionals. Previously, Matt held roles at BilltoMobile, focusing on customer service and merchant integration, and at EA, where responsibilities included customer support product management for game launches and operations management. Matt began a career in customer service at The Home Depot. With a Bachelor of Business Administration in Marketing from California State University, Chico, Matt has demonstrated a strong capability in building customer relationships and ensuring successful delivery of solutions.
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