Silaris is a pure “customer-centric digital BPO” specialized in providing end-to-end solutions for Customer Interaction Centre (CIC).
Established in 2011, our digital solutions have helped us to carve out a niche for the BFSI vertical in India. Our business philosophy is focused on “Service and Customer Delight” by providing quality service in keeping with the philosophies and culture of our customers with better cost efficiency.

Silaris service offerings are backed by digital solutions tailor-made basis our industry experience supported with artificial intelligence, speech analytics, and Robotics.

Robotics

Silaris Informations Pvt Ltd

Silaris Informations Pvt Ltd's headquarters in New Delhi, India

Ruumila Sadhu

Vinod Anand

This department is responsible for managing employee relations, recruitment, benefits, and compliance with labor laws.

Human Resources

This department is responsible for driving revenue through direct sales efforts, managing client relationships, and supporting sales operations.

Sales Department

This department provides assistance in various management functions to ensure efficient operation and support for business processes.

Management Support

This department focuses on resolving customer inquiries, enhancing customer engagement, and providing support to ensure a positive experience.

Customer Support Services

This department focuses on ensuring the quality of products and services through analysis, assurance, and management practices.

Quality Management

This department focuses on promotional strategies and outreach efforts to engage potential customers.

Silaris Informations Pvt Ltd

Org chart

Teams

Human Resources

Sales Department

Management Support

Customer Support Services

Quality Management

Marketing Operations

Offices

Silaris Informations Pvt Ltd

Org chart

Teams

Human Resources

Sales Department

Management Support

Customer Support Services

Quality Management

Marketing Operations

Offices

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