Vera Duduchava

Vera Duduchava is an accomplished professional with extensive experience in operations and customer relations management. Currently serving as Operations Director and COO at Silknet since September 2019, Vera oversees procurement, property management, fleet management, and logistics. Previous roles include Head of Operations at Nexus Group Enterprises and Head of Project Management Office at Silknet, where Vera led critical IT transformation projects and coordinated resources for successful project execution. Vera's career began at Geocell, where significant achievements included developing customer service strategies, improving call center efficiency, and implementing digital service channels. Vera holds a Bachelor's degree in Technical Translation and Interpretation from Georgian Technical University and a Six Sigma Black Belt from Business Excellence Solutions Ltd.