Matt Smith

Matt Smith is a skilled professional in the publishing and research industry, currently serving as a Customer Success Manager at Silverchair, where they advocate for Publisher and Association clients. Previously, Matt held roles such as Account Director at HighWire Press, Inc. and Journals Production Team Manager at John Wiley and Sons, ensuring clients successfully navigated tools and services while enhancing customer satisfaction. With a foundation in technical editing and publishing, they have consistently focused on advancing research and discovery through collaboration and innovation.