Paul Reed is an experienced Test Analyst at SilverChef, where responsibilities include providing software testing expertise to enhance the company's core platform. With a strong background in Customer Success Operations, Paul has contributed significantly in roles such as Customer Success Operations Specialist, Resourcing & Real Time Analyst, and Customer Success Consultant, focusing on data reporting, workforce planning, and delivering exceptional customer service. Previous experience includes administrative roles at Job Centre Australia Limited and management positions in the hospitality industry, demonstrating a consistent commitment to customer satisfaction and operational excellence. Paul holds a Certificate in Introduction to Software Testing from Simplilearn.
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