James Coetzee is an accomplished Franchise Operations Manager with extensive experience in the food and beverage industry. They served as Head of Franchising at Simbisa Brands Kenya Limited from 2022 to 2024, managing 176 counters across five brands and leading a team to ensure operational excellence and brand integrity. Prior to this role, they were the General Manager and Franchise Operations Manager for Simbisa Brands Limited, overseeing multiple African markets and driving strategic initiatives to enhance business performance. James has consistently focused on improving operational systems, new product development, and team training throughout their career.
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