Jonathan Cabaltera has a strong background in customer service and operations within the financial and technical support sectors. Starting at NCO Group as a Technical Support representative from September 2008 to November 2009, Jonathan assisted customers with technical issues to enhance their gaming experience. Since January 2025, Jonathan has served as a Senior Operations Analyst at SimCorp, a global provider of software to financial institutions. Prior experience includes a managerial role at HSBC from March 2024 to December 2024, focusing on Gilts and Money Markets, as well as positions as a Global Service Executive and Assistant Manager, where Jonathan specialized in customer service and market practices in the Far East, Emerging Markets, and MENA regions. Jonathan holds a Bachelor's Degree in Business Teachers Education majoring in Business Technology from the Polytechnic University of the Philippines, earned between 2004 and 2008.
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