Mari R. is an experienced Information Technology Professional specializing in IT support services, with a strong background in service delivery and SaaS operations. They have held various roles, including Technical Support Specialist at SYKES, IT Manager at Hyperloop Solutions, and currently serve as Director of Unified Service Desk at SimCorp. Mari is ITIL certified and demonstrates a commitment to customer satisfaction, team development, and continuous process improvement across their career, which spans over a decade in the IT industry. They are currently pursuing further education at St. Mary's Academy and Lyceum of the Philippines University.
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