Marcela Diaz serves as Product Owner at Simetrik since April 2021, focusing on user needs, prioritization based on impact, and effective execution with the team while monitoring key metrics such as adoption and NPS. Previously held roles at Simetrik include Engineering Delivery Manager and Scrum Master, ensuring timely product delivery and team efficiency. Prior experience includes Process Analyst at Stefanini LATAM for Citibank, Requirements Analyst at Peiky, and Customer Service Analyst at iQ Outsourcing. Educationally, Marcela holds a degree in Systems Engineering and a specialization in Financial Management from Corporación Universitaria Republicana.
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