Todd Kozan is an experienced customer success and digital leader with over 20 years in the industry. Currently serving as the Area Vice President of Customer Success for North America at Similarweb, they have previously held significant roles, including Senior Vice President of Global Customer Success at BlueConic, where they doubled the customer success team and implemented strategic initiatives to enhance customer retention. Todd's career also includes leadership positions at Acquia and Forrester Research, where they developed digital transformation strategies for a diverse range of clients. They have a BA in Political Science from the University of Calgary and are pursuing studies at Harvard University in the Institute for Advanced Theatre.
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