Jeffrey Pena

Telemarketing Manager

Jeffrey Pena has extensive experience in the publishing and retail sectors, with a career spanning over a decade at Simon and Schuster, where roles include Telemarketing Manager, Assistant Sales Manager, and Sales Associate. Responsibilities involve supporting national managers with high-volume accounts, ensuring effective communication across divisions, and providing exceptional customer service. Previous experience includes positions at Barnes & Noble, where Jeffrey oversaw inventory and team operations, and Borders Books, where responsibilities included processing transactions and facilitating events. Jeffrey holds a Bachelor of Arts degree in English Language and Literature, with a focus on Writing, from Manhattanville University.

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