Kyle Fitzpatrick

Kyle Fitzpatrick is a highly experienced IT professional with a robust background in network technology and support. Currently serving as a Tier 3 Escalation Support Engineer at Simpatico Systems since October 2015, Kyle has proven expertise in escalation management. With previous experience at Wave Technologies Inc from October 2015 to March 2023, Kyle held various positions including Senior Systems Engineer I, Systems Engineer III, and Network Team Lead, demonstrating a strong progression of responsibilities in systems engineering and service management. Kyle's educational qualifications include completion of the Cisco Systems CCNA Program and PC Hardware Support Specialist Program at Bunker Hill Community College, along with a diploma from Boston College High School.