CP

Carlos P.

Tools And Support Engineer at SimplePractice

Carlos P. has a diverse work experience spanning multiple industries. Carlos started their career as a Customer Service Representative at Pizza Hut in 2014 and worked there until 2016. From 2016 to 2019, Carlos served as a Dealership Coordinator at DriveTime, where they handled inventory allocation, managed vehicle title information, and assisted sales personnel. In 2019, they joined National General Insurance as an Insurance Service Representative, responsible for addressing customer issues and serving as a liaison with external entities. Carlos then transitioned to SimplePractice in 2020, where they held various roles, including Product Specialist and Technical Product Specialist. In their current position as a Tools and Support Engineer, Carlos focuses on resolving platform-related issues and providing in-depth investigations for customers.

Carlos P. obtained their Bachelor of Business Education degree in Management Information Systems, General from North Carolina Agricultural and Technical State University from 2017 to 2019. Before that, they studied at Forsyth Technical Community College from 2015 to 2017, where they earned an Associate of Arts degree in Business. Prior to their college education, Carlos attended Simon G. Atkins Academic & Technology High School from 2011 to 2015, focusing on engineering.

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Timeline

  • Tools And Support Engineer

    July, 2022 - present

  • Technical Product Specialist

    May, 2021

  • Product Specialist

    June, 2020