Sarah P. is a skilled professional with extensive experience in risk analysis and customer communications. Currently serving as a Risk Analyst II and Fraud Communications Lead at SimplePractice since October 2021, Sarah has developed customer correspondence protocols and conducted account investigations. Previous roles include a Claims Specialist at State Farm®, where Sarah managed escalated policy investigations and communicated complex processes to clients effectively. A Bachelor of Science in Criminology and Criminal Justice was earned from Arizona State University in May 2019. Sarah has also held positions ranging from a Claims Intern at State Farm® to a Team Leader at Harkins Theatres, showcasing a consistent trajectory in customer-focused and analytical roles.
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