Micah Bain

Micah Bain is currently working as a Customer Support Team Lead at SimpleTexting, where they manage a team of support specialists to provide high-quality support for customers. Prior to this role, they worked as a Manager of Client Support at Snappy Kraken and as a Live Streams and Content Manager at ESL Gaming. Micah has experience in technical support, live production management, and sports commentary. Their background includes working with clients, troubleshooting technical issues, and implementing workflows to improve customer satisfaction. They have a strong educational background with degrees from Wichita State University, Labette Community College, and Parsons High School.