Madison Graves

Madison Graves is a Senior Customer Success Consultant at Simpleview, a Granicus company, since April 2021, after serving as a Customer Success Manager. Prior experience includes serving as a CRM Coordinator at Visit Frisco from July 2016 to April 2021, where Madison provided administrative support for Customer Relationship Management (CRM) software and created over 50 standard operating procedures to enhance customer service and office management. Prior to that, Madison worked as an Administrative Assistant at Dallas Baptist University from August 2013 to May 2016, planning and implementing campus-wide admissions events and directly interacting with prospective students. Madison holds a Bachelor of Arts degree in Communication from Dallas Baptist University, earned in 2016.