Julissa Linarez

Julissa Linarez has a diverse range of work experience. Julissa currently works as a Service Account Manager at Simplex Group, starting in October 2022. Prior to this, Julissa worked as a Community Manager at Imagen Electrónica from June 2021 to December 2022. In this role, they managed and engaged with the company's online community through social media platforms, utilized project management systems, and reached and screened potential clients.

Before their role at Imagen Electrónica, Julissa served as a Customer Services Specialist at STARTEK from July 2016 to June 2021. Their responsibilities included screening new clients, managing CRM systems, and performing data entry and gathering.

Julissa also has experience as an Administrative Assistant at Autozone HL, where they worked from June 2019 to January 2020. In this role, they organized procedures, collected invoices, obtained payments, and created digital records and paperwork using Excel.

Julissa Linarez began their education journey in 2012 at the Universidad Nacional Autónoma de Honduras, where they pursued a Bachelor of Engineering degree in Civil Engineering. Julissa attended the university for a duration of 11 years, until 2023. In 2015, they also enrolled at CEUTEC to earn an Associate's degree in Customer Service Support/Call Center, which they completed in 2016.

Additionally, Julissa has obtained several certifications to further enhance their knowledge and skills. In July 2020, they completed the "Conceptos básicos del marketing digital" certification from Google Digital Garage. In the same month, they also completed certifications in "Critical Thinking for Better Judgment and Decision-Making," "Empathy for Customer Service Professionals," "Leadership Mindsets," "Learn Emotional Intelligence, the Key Determiner of Success," "Strategic Thinking," "Technical Support Fundamentals," and "Time Management Fundamentals" from LinkedIn and Google.

Based on the provided information, it can be inferred that Julissa Linarez is dedicated to expanding their expertise both in their field of study and in areas related to customer service and professional development.