Sébastien Buffier

Sébastien Buffier currently serves as the Chief Customer Officer at Simplifia, a role assumed in January 2025, focusing on creating user-friendly software and services for funeral homes. Previously, Sébastien held the position of Chief Customer Officer at LittleBIG Connection from May 2021 to December 2024, where a Customer Success organization was scaled from 7 to over 85 team members across multiple regions. Prior experience includes leading the Global Customer Success organization at Inpart, overseeing teams in various continents, and holding roles in project management and presales consultancy. Sébastien's early career involved research and consultancy in the life sciences and software sectors. Sébastien earned a Specialized Master in Technology and Innovation Management from emlyon business school and a Master of Science in Biochemistry Engineering and Biotechnology from Université Claude Bernard Lyon 1.