Cheryl Vick

Cheryl Vick is the Vice President of Customer Experience at Simplify, a technology consulting firm in The Woodlands, Texas. They have built a distinguished career focused on client retention and revenue growth, with previous roles including Regional Client Service Director at Global Crossing and Executive Director of Customer Experience at XO Communications. Cheryl has a proven track record in leading national teams and driving successful churn mitigation strategies. They hold a Bachelor's degree in Psychology of Human Behavior from the University of South Florida and a Master's degree in Applied Behavior Analysis from Walden University.