Pranav Kumar is a seasoned professional with extensive experience in learner success and operations across multiple industries. Currently serving as Senior Director of Learner Success at Simplilearn since September 2023, Pranav previously held the position of Director of Consultations Operations and Customer Experience at MediBuddy from March 2020 to August 2023, where responsibilities included leading doctor consultation and customer support operations. Prior to that, Pranav worked at Uber in Central Operations for UberEats India, focusing on delivery quality and courier engagement from May 2018 to March 2020. An earlier role as Senior Manager of Special Projects at OYO Rooms involved managing high-impact tech products, and experience as Senior Manager of Operations at Housing.com included team building and process improvement. Pranav holds a Bachelor of Technology from the Indian Institute of Technology, Bombay, and an MBA from the Indian School of Business.
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