Brad Hall

Brad Hall is an accomplished professional with a diverse background in technology management, customer success, and project management. Currently serving as Principal Problem Manager at SimpliSafe, Brad's responsibilities include overseeing problem management processes. Prior to this role, Brad held positions including Business Modernization Technical Configuration Specialist at the California Department of Consumer Affairs, where responsibilities involved defining and supporting a new licensing system. Brad's experience also includes serving as Change and Release Management Lead at FI$Cal, Director of Technology and Systems at AttainIt, and Escalations Manager at Intuit, where processes for customer issue resolution were developed. Additionally, Brad has expertise in project management from tenure at Retail Pro International, LLC, encompassing roles that included Project Manager, Training Manager, and Technical Support. Brad holds a Bachelor of Arts degree from California State Polytechnic University-Pomona and California State University-Sacramento.