Emily Smith

Emily Smith is a seasoned digital experience specialist currently serving as a Senior Digital Experience Specialist at SimpliSafe since December 2022, where responsibilities include writing Help Center articles and managing customer inquiries to enhance brand sentiment. Prior experience at Kel & Partners from December 2019 to December 2022 as an Account Manager involved overseeing social media strategies for multiple accounts, executing content calendars, and analyzing performance metrics to improve engagement. Emily began a career in communications at Prevention Innovations Research Center as a Communications Intern, where innovative social media strategies were developed. Emily holds a Bachelor of Arts in Communication and Media Studies from the University of New Hampshire, completed in 2019.