Timothy Rollins

Timothy Rollins is a customer experience leader with over two decades of experience in customer success and operations. Currently serving as the Director of Loyalty Operations at SimpliSafe, Rollins is responsible for driving customer loyalty initiatives and enhancing operational excellence. Previously, they held roles such as Director of Sales Operations and Planning at Custom Ink and Customer Experience Leader at Intuit, where they optimized sales processes and developed programs to improve customer satisfaction. Rollins is pursuing a Bachelor of Arts in Economics from Elon University.